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What to do when you receive a car recall notice

On Behalf of | Oct 6, 2023 | Recalls

Car recalls, though concerning, are not uncommon. According to Statista, there were more than 50 million car recalls in the United States in 2022.

These recalls occur when a manufacturer identifies a safety-related defect or non-compliance with a safety standard in a vehicle. If you receive a recall notice, it is important to take action.

Read the notice thoroughly

Upon receiving a recall notice, carefully read through the information provided. Pay attention to details about the specific issue, potential hazards and recommended steps for resolution.

Contact the manufacturer

Identify the manufacturer’s contact information in the notice. Reach out to them to confirm the recall and inquire about the necessary steps to rectify the issue. They will guide you on the appropriate course of action.

Schedule an appointment with a dealership

If the recall requires repairs or replacements, schedule an appointment with an authorized dealership. Ensure you have all the necessary documents, including the recall notice and your vehicle’s registration.

Prepare questions

Before your appointment, jot down any questions you may have about the recall, the repairs and any potential risks associated with the issue. This will help you gather all the information you need.

Follow safety precautions

If the recall poses a serious safety risk, be cautious while driving your vehicle. Follow any specific instructions provided by the manufacturer to minimize potential hazards.

Keep records

Maintain a file with all correspondence related to the recall. This includes the initial notice, any emails or letters exchanged with the manufacturer or dealership, and records of the repairs.

Follow up

After the shop completes the repairs, follow up with the dealership. If you have any concerns, address them promptly.

Stay informed

Stay vigilant about future recalls. Subscribe to newsletters or notifications from the manufacturer or relevant authorities to receive timely updates about your vehicle’s safety.

Report any issues

If you experience any problems after the recall, contact the manufacturer or dealership immediately. They should address any concerns promptly and adequately.

Facing a car recall can be unsettling, but by following these steps, you can address the issue efficiently and ensure your vehicle is in optimal condition.