Prevailing Through Endurance

Understanding your rights for rental car recalls in California

On Behalf of | May 23, 2024 | Vehicle Defects

When you rent a car, you trust that the vehicle is safe and reliable. However, recalls can happen, and they can affect rental cars just like any other vehicle. Knowing your rights and what steps to take if your rental car has a recall is crucial.

What happens when a car is recalled?

When a vehicle gets recalled, it means the manufacturer or the National Highway Traffic Safety Administration (NHTSA) has identified a defect that could affect safety. Rental car companies must quickly address these defects to ensure the safety of renters.

Steps to take if your rental car is recalled

If your rental car has a recall, inform the rental company immediately about the recall notice. They need to provide you with a safe, alternative vehicle. Request a replacement vehicle that does not have a recall, and ensure they give you a safe vehicle at no extra cost. Keep records of your communications with the rental company, including emails, phone calls, and receipts. This documentation is crucial if you need to file a complaint or seek legal advice. If the rental company ignores the recall or refuses to provide a replacement vehicle, report the issue to the California Department of Consumer Affairs or the NHTSA.

Your rights as a renter

As a renter, you have the right to drive a safe vehicle. The law protects you from unsafe conditions caused by unresolved recalls. Rental companies must ensure that all vehicles they rent out do not have open recalls and are safe to drive.

Ensuring your safety with rental cars

Renting a car should be a hassle-free experience, but safety concerns can arise, especially with recalls. Knowing your rights and the steps to take if your rental car has a recall helps you stay safe. By staying informed and proactive, you can ensure a safe rental experience.