Prevailing Through Endurance

Electric vehicle recalls and consumer rights in California

On Behalf of | Apr 5, 2024 | Recalls

Electric vehicles are becoming more popular in California, known for its environmental consciousness and support for sustainable transportation.

However, like all vehicles, EVs can also have defects leading to recalls.

Understanding EV recalls

A recall happens when a manufacturer or the National Highway Traffic Safety Administration determines that a vehicle model has a safety-related defect.

Battery safety concerns

The batteries in EVs store large amounts of energy and use flammable materials. If these batteries have defects, they can overheat and catch fire. Manufacturers issue recalls to fix these issues, but the process can leave consumers without a vehicle for some time and can cause worry about the safety of their cars.

Consumer rights in California

California’s strong consumer protection laws ensure that EV owners have rights during a recall. These include the right to a refund for a leased vehicle. Additionally, the Lemon Law may apply if the manufacturer cannot fix the vehicle after a reasonable number of attempts, potentially entitling the consumer to a replacement vehicle or a refund.

Seeking redress

Consumers affected by an EV recall should begin by contacting the manufacturer to find out their options. Documenting all communications and repair attempts is necessary for consumers seeking redress.

Staying informed

Staying informed about potential recalls that affect their vehicle can help consumers act quickly. Registering with the manufacturer and monitoring the NHTSA website for recall notices are good practices for all EV owners.

California continues to lead the way in protecting EV consumers, ensuring that the transition to sustainable transportation does not come at the cost of consumer safety and rights.